Subscription amount once paid is non-refundable. This applies to all the subscription plans (monthly, quarterly, biannual and annual plans). Any Service Fee once paid is non-refundable. The billing cycles are for one month (which we consider as 30 days), three months (which we consider as 90 days), six months (which we consider as 180 days) or one year (which we consider as 365 days) from the first day of the billing cycle, and this subscription might or might not be auto-renewing subscription depending on the platform or the payment method you might be subscribing from, so you understand and are responsible for reading the details of the plan and its setting at the time of subscription. Plan upgrades can be done by paying the difference amount. However, plan downgrades will not be possible. If a client wants to downgrade the existing plan, the client must wait for the billing cycle to be completed and start fresh subscription again.
We bill on the first day of the billing cycle as soon as you subscribe. The billing cycle will get renewed for another cycle of the same period as the previous cycle automatically at the end of the previous cycle. In order to avoid getting charged for the next billing cycle, You need to cancel at least one day before the commencement of the next billing cycle. All prices charged are inclusive of taxes.
You will be able to cancel the subscription to the Platform by clicking on "Cancel subscription" in Your billing section for web and android, for iOS you can cancel the subscription from your IStore account.
Once You cancel your subscription, You will no longer be able to use the Platform, excluding for the current billing cycle that You have paid for. For example, if You have subscribed on the 1st of Jan 2018, You will be able to use the platform till 30 Jan 2018 and the next billing date is 31 Jan 2018. If for any reason, You decide to cancel the subscription on 19 Jan 2018 You will be able to use the platform till 30 Jan 2018.
Subscription amount once paid is tagged to a specific id for a specific broker. This subscription can be used only with this id and cannot be transferred to a different id (from the same broker or different broker). If you have multiple accounts with the same broker or different broker and want to use Ticker Tom on various account id's, then you will have to individually subscribe with each of these id's and every id's subscription is calculated as a fresh subscription (from same broker or different broker).
Notwithstanding anything contained herein, TickerTom reserves the right to cancel any user (your) subscription anytime with or without prior notice to the client (you).
